Terms and Conditions

Last update: November 11, 2025.

In Canada, these Terms and Conditions set out the rules for using our platform, including games, promotions, and support. By using the website or creating an account, you agree to these Terms, the Privacy Policy, and the Responsible Gaming policy.

If you do not agree with any part of these Terms, please stop using our services. Continued use after updates are published is treated as acceptance of the revised Terms.

Eligibility and access

Access is limited to users who meet the legal gambling requirements in their place of residence. You must be at least 19, or the legal gambling age in your province or territory, whichever is higher.

• Confirm that online gambling is legal where you access the website.
• Use the service for your own entertainment, not on another person’s behalf.
• Provide accurate details, including your date of birth and contact information.

We may request proof of age or identity at any time. If you provide inaccurate information, we may restrict, suspend, or close your account.

Accounts, security, and limits

Keep your login credentials confidential and ensure your registration information remains accurate. You are responsible for all activity on your account, including activity that occurs on shared devices.

We allow one account per person, household, IP address, or device. Account sharing and allowing a third party to play for you are not permitted.

If you suspect unauthorized access, contact support through the options shown on our website. We may apply temporary restrictions while we review and address security concerns.

Payments, verification, and processing

Deposits and withdrawals must use payment methods in your name. We may review transactions and request documents to meet KYC, AML, and other compliance requirements.

• KYC verification is required before withdrawals, including proof of ID and address.
• Where possible, withdrawals may be processed via the same route used for deposits.
• Processing times vary by provider, and additional checks may apply.

We may set limits on deposits, stakes, and withdrawals for security or responsible gaming reasons. We may also decline, reverse, or hold transactions where needed to meet legal obligations or internal controls.

Promotions, bonuses, and wagering

Each bonus or promotion comes with its own terms, which may include wagering requirements, time limits, eligibility rules, and game weighting. If a general description conflicts with offer-specific rules, the offer-specific rules apply.

Bonus funds cannot be withdrawn until wagering requirements are met. Misuse (including multiple accounts, chargebacks, bonus abuse, or collusion) may result in bonus removal and account restrictions.

We may change or cancel promotions, providing notice where required. Promotions are not presented as guaranteed wins.

Fair use, integrity, and disputes

Use the service for personal play only. Automated tools, bots, fraud, interference with systems, collusion, and illegal activity are prohibited and may lead to investigations and enforcement action.

If you have a complaint or dispute, contact support first. Where required, we cooperate with alternative dispute resolution processes or regulator oversight.

Responsible gaming tools

Gambling involves financial risk, and results depend on chance rather than guarantees. We offer tools such as limits, time-outs, and self-exclusion to help you manage play.

• Set deposit, loss, and session limits that match your budget.
• Use time-outs to take a break when play feels too fast or stressful.
• Choose self-exclusion when you need longer-term protection.

During self-exclusion, do not attempt to create a new account. We take reasonable steps to enforce exclusions and may restrict marketing while an exclusion is active.

Privacy and ownership details

We collect and process personal information for account management, transactions, and security, in line with our Privacy Policy and Canadian privacy requirements. We do not share personal data with third parties except for payment processing or where the law requires it.

Royal Flush Ventures Limited operates the casino and is registered under Anjouan’s Commercial Join when it suits you 15797, licensed under ALSI-202411028-FI1. Payment processing services are provided by Bravari Limited (England registration number 16277382) at 85 Great Portland Street, First Floor, London, W1W 7LT.

Updates and staying informed

We may amend these Terms to reflect new features, security measures, or regulatory changes. The latest version takes effect once published, and material changes may be communicated through the site or by email.

For clarity, it can be helpful to review the updated Terms from time to time before continuing to use the service.